Track and control the “Up” rotation of sales persons. No hardware is required. Who’s Up? Is a downloadable app that runs on Apple and Android devices. Each salesperson has a “key” that is cycled to ensure only valid current dealership representatives are able to use, view and respond to sales opportunities. When accepting an up, the sales person simply taps accept and they are removed from the first position and automatically added to the last list of who’s ups position. The round robin cycle continues until the dealership open hours have expired.
Dealerships having a physical location provide a unique opportunity to directly engage with buyers that is not afforded through the web or e-commerce sites. Unfortunately this value proposition is often squandered as prospects widely known as “Ups” are mishandled. For dealerships that do manage this effectively, the reward can be generous with over 50% of new sales or “Ups” closed on-site. However, to-date, tools that manage this process and measure the overall success of closing “Ups” have been paper based or verbal in execution leading to sales management frustration until now. Who’s Up? changes the game by automating and tracking all of the Up activity and directly updating the dealership CRM and if needed dealership DMS systems directly.
To begin turning the tide of lost or the mishandled Ups process, dealerships can easily install and begin using Who’s Up?. Simply download the Who’s Up? App from Apples App Store or Google Play, contact NCompassTrac to obtain your sales rep keys, and you are live. NCompassTrac will ship you a beacon to locate where ever your dealership needs to staff sales representatives and the Who’s Up? system will notify you of who is up, on-deck or on double-deck, and who is on premise and checked in. If the active Up representatives wander away from the batters “box”, Who’s Up?, will notify sales management and that individual. A timer begins to expire and the Up will rotate the staff if they do not enter the batter’s box within a dealership management specified time frame.
When properly managed, “Ups” present a unique opportunity to directly engage with buyers without the influence of internet shopping that often slows down deal flows and close rates. With Who’s Up?, dealerships will be able to see a measurable increase in sales volume and a reduced sales cycle yielding a more effective and equitable sales team.
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